{"id":4965,"date":"2016-03-10T18:51:46","date_gmt":"2016-03-10T17:51:46","guid":{"rendered":"https:\/\/coolhouse.sosadiazeventos.com\/terms-and-conditions\/"},"modified":"2026-06-01T17:24:28","modified_gmt":"2026-06-01T15:24:28","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/coolhouse.com.co\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4965\" class=\"elementor elementor-4965 elementor-745\">\n\t\t\t\t<section class=\"elementor-element elementor-element-43fd297 e-flex e-con-boxed e-con e-child\" data-id=\"43fd297\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5081b8c animated-slow elementor-invisible elementor-widget elementor-widget-houzez_elementor_section_title\" data-id=\"5081b8c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"houzez_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"houzez_section_title_wrap section-title-module\">\n                                    <h2 class=\"houzez_section_title\"><h1>Terms and Conditions<\/h1><\/h2>\n                \n                            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-2b7c2a80 e-flex e-con-boxed e-con e-parent\" data-id=\"2b7c2a80\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9e08fac e-con-full e-flex e-con e-child\" data-id=\"9e08fac\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e91d481 e-con-full e-flex e-con e-child\" data-id=\"e91d481\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20f6984 elementor-widget elementor-widget-houzez_elementor_section_title\" data-id=\"20f6984\" data-element_type=\"widget\" data-widget_type=\"houzez_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"houzez_section_title_wrap section-title-module\">\n                                    <h2 class=\"houzez_section_title\">COOLHOUSE TERMS, CONDITIONS OF USE AND LEGAL NOTICE<\/h2>\n                \n                            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ebca1d e-con-full e-flex e-con e-child\" data-id=\"2ebca1d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f3a040 elementor-widget elementor-widget-houzez_site_logo\" data-id=\"1f3a040\" data-element_type=\"widget\" data-widget_type=\"houzez_site_logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"favethemes-site-logo\">\n\t\t\t\t\t\t\n\t\t\n\t\t\t<div class=\"logo logo-desktop\">\n\t\t\t\t<a href=\"https:\/\/coolhouse.com.co\/en\/\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/coolhouse.com.co\/wp-content\/uploads\/2025\/05\/logocolor1.svg\" height=\"24px\" width=\"127px\" alt=\"logo\">\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c6f10cb elementor-widget elementor-widget-text-editor\" data-id=\"7c6f10cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dear User,<\/p><p>Welcome to Coolhouse!  <\/p><p>1. <strong>Introduction<\/strong>: PROPTECH SIMPLIFIED JOINT-STOCK COMPANY, identified with NIT 901286693 \u2013 1, hereinafter identified as &#8220;COOLHOUSE&#8221; is a company that provides the services of creation, design, customization and supply of web pages. This service may be provided for any economic activity, but with emphasis on: i) Professional advice on the purchase, sale, rental and management of real estate, ii) real estate analysis service in relation to the promotion and marketing of the same, iii) selection of tenants and intermediation with insurance companies, iii) maintenance service and emergency care on the properties,  iv) management of extrajudicial and judicial collection on monies owed for real estate leases v) negotiation of leases and renewal thereof, vi) legal advice in the field of commercial and civil law in relation to real estate, especially through the https:\/\/coolhouse.com.co\/ website. These services are governed in their entirety by the following terms and conditions that govern the commercial relationships that arise or may arise between customers or potential customers of the services of provision of web pages, for this reason, please read these terms and conditions of use in detail, which are understood to be unconditionally accepted when the USER\/OWNER performs the act of entering directly or indirectly to the website  <a href=\"https:\/\/coolhouse.com.co\/en\/\">https:\/\/coolhouse.com.co\/<\/a>.  <\/p><p>2. <strong>Acceptance<\/strong>: The USER\/OWNER hereby unconditionally and irrevocably accepts the terms, conditions of use and legal notice contained herein and declares that he\/she has full legal capacity to issue such statement, accepting that he\/she is over eighteen (18) years of age, being prohibited navigation for minors, unless expressly authorized by their parents.  <\/p><p>3. <strong>Access and use of services provided by Coolhouse<\/strong>: Any USER\/OWNER who is legally capable, will have free access to all the websites that are hosted on the COOLHOUSE web platform. The USER\/OWNER may contact the COOLHOUSE team to access its website design and creation services, through the channels that COOLHOUSE has provided for this purpose. When the USER\/OWNER has contacted COOLHOUSE, he\/she may request the development and supply of a new website, which will be hosted within the electronic address https:\/\/coolhouse.inmo.co\/, which will consist of a website that will be characterized by including multimedia content such as images, videos, user experiences, and other specifications that are indicated and\/or required by THE USER\/OWNER.   Once the contract for the development and supply of the website has been signed, COOLHOUSE will undertake to make its best effort in the development and supply of the contracted website in a diligent and competent manner, within the agreed deadlines; to correct and include those changes that are pointed out by THE USER\/OWNER; to maintain absolute confidentiality of all the information used for the proper development and provision of the website; respond in the event that the developed website contains links included by it that discredit third parties; and to ensure the proper functioning of the website link at the time of final delivery.  <\/p><p>The contract for the development and supply of the website will be subject to the USER\/OWNER having provided COOLHOUSE with all the basic information for the execution of the contract in time. The information, in any case, must be reliable, correct, up-to-date and complete.  In addition, the USER\/OWNER must pay in full the value of the contract as consideration for the development of the commissioned website, under the terms that have been defined by mutual agreement with COOLHOUSE.  <\/p><p>When any USER\/OWNER has entered into a website development and supply contract with COOLHOUSE, he\/she may request, within the framework of the digital and technological services provided by COOLHOUSE, the provision of any of the following additional services:  <\/p><p>3.1 <strong>Real estate administration for rent management<\/strong>: mandate contract by means of which THE OWNER actually and materially delivers the real estate to COOLHOUSE so that it leases the property that is in the owner&#8217;s head on behalf and at its own risk, taking insurance policies in terms of canon protection, public services and administration fees. This is a service of means and not of result so that COOLHOUSE is not obliged to find any specific client nor does it have any responsibility for the lack of payment by the tenant, a situation that may be claimed by THE OWNER to the insurance company that has been contracted for this purpose.  The obligations and limitation of liability contained herein must be understood to be complemented and specially agreed upon in the contract by means of which the service has been agreed.  <\/p><p>3.2 <strong>Brokerage management in the sale or lease of real estate<\/strong>: COOLHOUSE undertakes in its capacity as a broker to carry out all the steps within its reach, this constituting obligations of means and not of result in order that the properties that are consigned, without exclusivity, are satisfactorily leased or sold. In order to execute the aforementioned mandate, the owner authorizes the publication of the property, as well as authorizes the entry of the COOLHOUSE representative together with the prospective client. The owner hereby waives any legal action against COOLHOUSE, its representatives or workers for any fact or act that may be committed on the occasion of the authorization of entry to the property of the owner, likewise states that it is obliged to hold harmless COOLHOUSE its representatives or workers for any act committed in any kind of fault on the property of the owner. The OWNER agrees and undertakes to pay COOLHOUSE the following amounts.   <\/p><p>3.2.1 <strong>Lease brokerage commission<\/strong>: For residential leases, the first lease fee plus the value corresponding to the added tax (VAT) agreed in the lease contract will be charged. In leases of less than 6 months, 7.5% of the monthly fee will be charged for the number of months agreed in the lease contract; in leases of more than 6 months, 50% of the first lease fee will be charged; and in leases of more than 24 months, COOLHOUSE will charge 2% monthly + 2.5% of the lease insurance. All commissions will be subject to value added tax (VAT). The commission will be paid at the moment the client pays the first lease fee, in case it is 2 commissions it can be paid in the first 2 months. THE PROPETOR accepts that the value of the commission does not include: Fees for the study of titles, nor brokerage expenses such as obtaining documents (Certificates of freedom and tradition, peace and salvos of the IDU and other documents), cancellation of mortgages, diligences before the land registry, payment of public services or administration fees, etc.    <\/p><p>3.2.2 <strong>Commission for the sale of the property<\/strong>: One point five percent (1.5%) of the price set in the promise of sale of the property, in the case of a property located in an urban area, and two point five percent (2.5%) of the price set in the promise of sale of the property, in the case of a property located in rural areas. In both cases, the percentage plus the value corresponding to the added tax (VAT) must be counted. This sum will be paid as a percentage at the time the corresponding disbursements of the sale are made, and that at the signing of the deed must be paid in full. In case of default in the payment of said commissions, I will pay interest on arrears at the maximum allowed rate, on the unpaid balances of the debt.    THE OWNER accepts that the value of the commission does not include: Fees for the study of titles, nor brokerage expenses such as obtaining documents (Certificates of freedom and tradition, peace and security of the IDU and other documents), canceling mortgages, proceedings before the cadastre, payment of public services or administration fees, etc.  <\/p><p>4.  <strong>Unconditional acceptance<\/strong>: By entering the website or any other platform owned by COOLHOUSE, the USER\/OWNER, accepts without limitation these terms and conditions, so that if you do not agree with these, you should refrain from accessing any of the COOLHOUSE platforms. <strong>Personal data processing policy<\/strong>: The information, purposes and authorization of the processing of personal data regarding the data provided by the USER\/OWNER shall be governed by the personal data processing policy available at coolhouse.com, the USER\/OWNER hereby understands and accepts the data processing policy, as well as authorizes the processing of the information provided.   <\/p><p>5. <strong>Unilateral suspension of the service provided through the platform<\/strong>: COOLHOUSE reserves the right to suspend, or eliminate the property that it considers unilaterally inconvenient for the PLATFORM.  <\/p><p>6. <strong>Prohibitions of the USER AND\/OR OWNER:<\/strong> By virtue of the acceptance of these terms and conditions, the user and\/or owner agrees to: &#8211; Not use the photographs or records that he understands and accept are all the property of COOLHOUSE for other real estate management platforms or any other use &#8211; Not to use the platform in order to commit criminal acts or that may affect the patrimony or good name of COOLHOUSE. \u2013 Accepting obligations from a third party without having the due mandate ratified \u2013 Reproducing, copying, using, distributing with or without economic benefit any part of the platform or content that is hosted and that is understood to be the property of COOLHOUSE \u2013 Carrying out any reverse engineering procedure or that seeks to use the tools or elements of the platform.  \u2013 Limit your activity once you register on the platform to the services offered, so that you are prohibited from performing any act that affects or may affect other USERS or COOLHOUSE  <\/p><p>7. <strong>Disclaimer of liability with respect to external content<\/strong>: COOLHOUSE may unilaterally provide access to third-party content on its platforms that may be included in websites, mobile applications or any other form of content. The USER\/OWNER understands and accepts that this content is the sole responsibility of its owner, and therefore exempts COOLHOUSE from any damage that this content may cause.  You also acknowledge that external content does not and cannot represent any association between Coolhouse and third parties.  <\/p><p>8. <strong>Intellectual Property<\/strong> : By virtue of these terms and conditions, it is understood that THE USER\/OWNER transfers COOLHOUSE, in full, for any territory and without any limitation, all intellectual property rights that originate in any type of work that the USER\/OWNER executes or in which THE USER\/OWNER participates by virtue of the services provided (hereinafter &#8220;Product of the Services&#8221;) and those that correspond to it over any work in which the Product of the Services are incorporated or included, which will be considered and subject to the rules of &#8220;Works for Order&#8221; established by the legislation in force in Colombia in accordance with article 20 of Law 23 of 1982 and, therefore, will belong in terms of economic rights or economic exploitation in their entirety to COOLHOUSE who may exploit them without any limitation for the entire time established in copyright laws and in any territory. Consequently, COOLHOUSE, in relation to the Product of the Services and on any work that incorporates them, may directly or through third parties, make the fixation on any material support, by any form, procedure and technology; carry out or authorize their translation, and other adaptations or transformations, reproduction, distribution, broadcast, or transmission or re-transmissions to the public, by any means known, or to be known, by any form, procedure and technology; sell, rent or deliver on loan; and in general to carry out any type of exploitation to the extent that it is required for the best economic use of the Product of the Services and any work that incorporates them and; prosecute before competent courts and judges any unauthorized reproduction or exhibition.  <\/p><p>9. <strong>Applicable Law<\/strong>: The applicable law for the execution of the services contemplated is understood to be the laws of the Republic of Colombia.  <\/p><p>10. <strong>Settlement of Disputes<\/strong>: Any controversy or difference relating to this contract shall be settled by an Arbitral Tribunal that shall meet at the Arbitration and Conciliation Center of the Bogot\u00e1 Chamber of Commerce, in accordance with the following rules: The Tribunal shall be composed of: One (1) arbitrator appointed by the parties by mutual agreement. If this is not possible, the arbitrators shall be appointed by the Arbitration and Conciliation Center of the Bogot\u00e1 Chamber of Commerce, at the request of any of the parties. The applicable procedure shall be that of the Rules for National Arbitration of the Arbitration and Conciliation Center of the Bogot\u00e1 Chamber of Commerce.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions COOLHOUSE TERMS, CONDITIONS OF USE AND LEGAL NOTICE Dear User, Welcome to Coolhouse! 1. Introduction: PROPTECH SIMPLIFIED JOINT-STOCK COMPANY, identified with NIT 901286693 \u2013 1, hereinafter identified as &#8220;COOLHOUSE&#8221; is a company that provides the services of creation, design, customization and supply of web pages. This service may be provided for any [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4965","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/coolhouse.com.co\/en\/wp-json\/wp\/v2\/pages\/4965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coolhouse.com.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/coolhouse.com.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/coolhouse.com.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coolhouse.com.co\/en\/wp-json\/wp\/v2\/comments?post=4965"}],"version-history":[{"count":6,"href":"https:\/\/coolhouse.com.co\/en\/wp-json\/wp\/v2\/pages\/4965\/revisions"}],"predecessor-version":[{"id":123193,"href":"https:\/\/coolhouse.com.co\/en\/wp-json\/wp\/v2\/pages\/4965\/revisions\/123193"}],"wp:attachment":[{"href":"https:\/\/coolhouse.com.co\/en\/wp-json\/wp\/v2\/media?parent=4965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}